Krop & Kool is a catering company with both feet firmly planted in reality: flexible, seasonal and always tailored to the customer’s wishes. Led by Guido, the team handles a wide range of assignments, from intimate dinners to corporate events with hundreds of guests. Taste, structure and personal service are at the heart of everything they do. In an industry where no two days are the same, Guido sought ways to organise the work behind the scenes with the same refinement as what appears on the plate.
A platform that sticks
Guido first came across Catermonkey through an advertisement on Google. “I followed it, hesitated for a long time, and finally decided to work with them after a phone call with Maty,” says Guido. It’s a decision he hasn’t regretted for a second.
Everything in one place, clear and well-organised
What tipped the scales? “The combination of an online tool with ordering options and a direct overview of the product range and calendar.” The system not only provides structure, but is also accessible to colleagues. “The best thing is that, once it’s set up properly, everything works very clearly and easily. And the support team ensures that I remain a satisfied customer.”
Working with less hassle
Catermonkey has significantly changed the daily operations at Krop & Kool. “Easy quotes, structured work, easy outsourcing to colleagues, great contact and the order module, it all helps.”
They mainly use the calendar and the quotation tool. “It’s great to have all new contacts come in and be managed in one place.”
Better quality contact, less time wasted
What are the benefits? “All of the above, plus fewer pointless requests from people who just want a quote to compare caterers.” Thanks to Catermonkey, Krop & Kool not only saves time, but also works in a more targeted way.
AI as the next step?
Guido is also looking ahead. His wish for the next feature: “An AI assistant that puts together a quote with the potential customer in a chat.” This will raise the bar even higher.
Don’t wait, just do it
His advice to others is crystal clear: “Every day you wait is a waste of your time!”
