In the catering industry, established companies with a rich history face a challenge in embracing digitalization. Outdated processes and management that is reluctant to cut corners can put these companies at a disadvantage against young competitors who do follow the digital trend.
Challenges of digitization for established companies: Large long-established catering companies often have outdated processes that no longer meet the demands of modern customers. Management must make bold decisions to transform these processes and embrace digitization.
The management dilemma: Tying knots for digital transformation: Management of established companies is often hesitant to make changes because of the comfort zone of familiar processes. But to remain competitive, they must embrace digital transformation and let go of old habits.
Digital transformation offers established catering companies significant benefits. Catering software such as CaterMonkey can streamline processes and improve efficiency. Automation of tasks such as quotes, orders and invoicing saves time and reduces errors. Digitalization also provides better customer insight, trend analysis and personalized services, leading to improved customer satisfaction and competitive advantage.
Digitalization is inevitable in the catering industry. Established catering companies can embrace digital transformation with the right mindset and decisions. CaterMonkey and similar software provide the tools to streamline processes and gain an edge over competitors. It is time to evolve in the digital world without losing sight of history.