FAQ’s

Yes, Catermonkey is fully available to companies in both the Netherlands and Belgium. The software is multilingual, tailored to local regulations (such as VAT structures), and is already actively used by dozens of Belgian caterers, event venues, and food service providers. The platform was developed with flexibility in mind: you can easily work with euro […] Read more

Catermonkey helps you buy exactly what you need… no more, no less! Based on the selected menu, the number of people, and the portion sizes, the system automatically calculates how many grams, liters, or pieces you need to provide for each ingredient. This prevents over-ordering and waste, without having to manually calculate or make rough […] Read more

Catermonkey fully complies with the European GDPR legislation and takes data security very seriously. All data is stored on secure servers within the European Union and transmitted via an encrypted SSL connection, the same standard as used for online banking. Within the platform, as an administrator, you can configure access rights to specific data for […] Read more

Yes, Catermonkey supports online payments through integrations with well-known payment providers such as Mollie. This allows you to easily add a payment link to your quotes or invoices, so customers can pay directly via iDEAL, Bancontact, credit card, or other methods. You decide when to request payment: upon confirmation of a quote, after delivery of […] Read more

Yes, Catermonkey offers integrations with calendars such as Google Calendar and Outlook. This allows you to automatically synchronize planned events, assignments, or staff deployment with your personal or shared calendars, so you always have an overview, even outside the platform. The link ensures that every event with a date, location, and any employees involved is […] Read more

Yes, it is possible to connect Catermonkey to your webshop, for example, via WooCommerce, Shopify, or a custom solution. This allows you to automatically process orders received through your webshop within Catermonkey. This is ideal for businesses that sell online menus, catering boxes, or standard packages. The integration ensures that customer data, order information, and […] Read more

Yes, Catermonkey offers ready-made connections with popular accounting programs such as Exact Online, Moneybird, Yuki, and others. These integrations ensure that your invoices, customer data, and payment statuses are automatically forwarded to your accounting system, without you having to retype anything. The link works in two ways: on the one hand, you automatically forward your […] Read more

Yes, Catermonkey supports links to wholesalers such as Sligro, Hanos, and other suppliers. This allows you to automatically import current product information and purchase prices into your platform. Not only does this save time, but it also ensures that your quotes and calculations are always up to date. When putting together a menu or package, […] Read more

Yes, Catermonkey offers comprehensive tools to organize both your staffing and equipment planning for each event. You can easily assign employees to tasks or shifts, including roles, working hours, locations, and any instructions. Each team member gets access to their personal schedule, containing only the relevant information. Whether that’s via desktop, tablet, or smartphone. You […] Read more

Yes, when you start Catermonkey, you can easily import your existing customer data, for example from Excel, Google Sheets, or other systems. This means you don’t have to start from scratch and can get started right away with your trusted customer base. During onboarding, the Catermonkey team will guide you through the process of importing […] Read more

Yes, Catermonkey offers a smart integration that allows you to place a quote request form on your own website. Visitors fill in their request there, and it automatically arrives in your Catermonkey environment. Clear and structured. The form is fully customizable to your corporate identity and working methods. You decide which fields customers need to […] Read more

You don’t need to download a separate app to use Catermonkey on your mobile device. The platform runs entirely in the cloud and is optimized for use on smartphones and tablets. Simply log in via your browser, just like you would on your computer. Whether you’re on the road, working on site, or need to […] Read more

Yes, Catermonkey is designed for people who prefer to focus on cooking, organizing, or customers rather than software. The interface is intuitive, so you can quickly understand where to go and how to add, plan, or adjust something. You don’t need an IT background to get started. The structure of the system matches how you […] Read more

Yes, Catermonkey is fully available to companies in both the Netherlands and Belgium. The software is multilingual, tailored to local regulations (such as VAT structures), and is already actively used by dozens of Belgian caterers, event venues, and food service providers. The platform was developed with flexibility in mind: you can easily work with euro […] Read more

No, switching to Catermonkey is surprisingly simple. You don’t need to go through a technical process or spend weeks re-entering everything. The team assists you at every step so you can go live quickly. During onboarding, you can import existing customer data, products, and optionally your menus or arrangements. So, you don’t have to retype […] Read more

Yes, you can request a free demo in which a Catermonkey expert will personally show you how the software works. During the demo, we will not only show you the platform, but also look at your way of working and where you can gain time and structure. The demo takes place via a video call […] Read more

Yes, Catermonkey is specifically designed for simultaneous use by multiple team members. Each member receives their own login, with permissions tailored to their role: from planner to kitchen manager or administrative assistant. Thanks to the cloud environment, multiple colleagues can work on the same events simultaneously without interfering with each other. Tasks and responsibilities are […] Read more

No, Catermonkey works entirely online. You do not need to install anything on your computer, tablet, or smartphone. You simply log in through your browser, just like with your bank or email, and you have immediate access to your complete account. Because everything runs in the cloud, you always work with the most recent version […] Read more

No, at Catermonkey, you are not tied to long-term contracts. All subscriptions are cancellable monthly, without a notice period or fine print. So you only pay as long as you actively use the platform, fully transparent and without surprises. This allows for an accessible start. You can scale up or down at any time, pause […] Read more