Frequently asked questions

What support and training does Catermonkey offer customers?

Catermonkey attaches great importance to ease of use and guidance. That's why you'll receive personal onboarding when you start: a process in which…

Is Catermonkey also available for companies in Belgium (or other countries)?

Yes, Catermonkey is fully available to companies in both the Netherlands and Belgium. The software is multilingual, tailored to local regulations (such…

How does Catermonkey help reduce food waste when purchasing?

Catermonkey helps you buy exactly what you need... no more, no less! Based on the selected menu, the number of people, and the portion sizes, the…

How does Catermonkey ensure the security of my data and privacy (GDPR)?

Catermonkey fully complies with the European GDPR legislation and takes data security very seriously. All data is stored on secure servers within the…

Does Catermonkey support online payments (e.g., iDEAL) for my customers?

Yes, Catermonkey supports online payments through integrations with well-known payment providers such as Mollie. This allows you to easily add a…

Can I link my calendar (e.g., Outlook or Google Calendar) to Catermonkey?

Yes, Catermonkey offers integrations with calendars such as Google Calendar and Outlook. This allows you to automatically synchronize planned events,…

Can Catermonkey integrate with my webshop (e.g., WooCommerce or Shopify)?

Yes, it is possible to connect Catermonkey to your webshop, for example, via WooCommerce, Shopify, or a custom solution. This allows you to…

Does Catermonkey integrate with accounting programs such as Exact or Moneybird?

Yes, Catermonkey offers ready-made connections with popular accounting programs such as Exact Online, Moneybird, Yuki, and others. These integrations…

Can Catermonkey connect with suppliers such as Sligro or Hanos for current purchase prices?

Yes, Catermonkey supports links to wholesalers such as Sligro, Hanos, and other suppliers. This allows you to automatically import current product…

Can I use Catermonkey to plan and manage my staff and materials?

Yes, Catermonkey offers comprehensive tools to organize both your staffing and equipment planning for each event. You can easily assign employees to…

Can I import my existing customer data (e.g., from Excel) into Catermonkey?

Yes, when you start Catermonkey, you can easily import your existing customer data, for example from Excel, Google Sheets, or other systems. This means…

Can I link my website to Catermonkey for online quote requests?

Yes, Catermonkey offers a smart integration that allows you to place a quote request form on your own website. Visitors fill in their request there,…

Is there a mobile app, or can I use Catermonkey on my phone/tablet?

You don't need to download a separate app to use Catermonkey on your mobile device. The platform runs entirely in the cloud and is optimized for use on…

Is Catermonkey easy to use, even without technical knowledge?

Yes, Catermonkey is designed for people who prefer to focus on cooking, organizing, or customers rather than software. The interface is intuitive, so…

Is switching to Catermonkey complicated or time-consuming?

No, switching to Catermonkey is surprisingly simple. You don't need to go through a technical process or spend weeks re-entering everything. The team…

Can I request a Catermonkey demo before deciding?

Yes, you can request a free demo in which a Catermonkey expert will personally show you how the software works. During the demo, we will not only show…

Can multiple team members work simultaneously in Catermonkey?

Yes, Catermonkey is specifically designed for simultaneous use by multiple team members. Each member receives their own login, with permissions…

Do I need to install software to use Catermonkey?

No, Catermonkey works entirely online. You do not need to install anything on your computer, tablet, or smartphone. You simply log in through your…

Am I tied to a contract, or can I cancel monthly?

No, at Catermonkey, you are not tied to long-term contracts. All subscriptions are cancellable monthly, without a notice period or fine print. So you…

Does Catermonkey offer a free trial?

Yes, you can try Catermonkey free of charge and with no strings attached. The trial lasts 14 days and gives you access to all the features in your…

Does Catermonkey offer custom solutions or specific adjustments for my business?

Yes, Catermonkey offers a range of customization options depending on your business needs. While the core software is designed to be highly flexible,…

Is Catermonkey suitable for both small and large catering businesses?

Yes, Catermonkey is designed to support both small sole traders and larger catering businesses with multiple teams or locations. The software is…

Who is Catermonkey for?

Catermonkey is built for anyone in the food and events industry who works professionally and spends too much time on admin, planning, or communication.…

What are the benefits of using Catermonkey?

Catermonkey helps you run your catering or events business more efficiently — no more juggling separate tools, paper job sheets, or endless…

What plans and pricing does Catermonkey offer?

Catermonkey offers four clear subscription plans designed to match the size and complexity of your catering business. You choose the plan that fits the…

What features does Catermonkey offer?

Catermonkey offers a complete set of features to run your catering or events business digitally — from quote to invoice, and from staff scheduling to…

Frequently asked questions

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