The Catering Compagnon's approach brings in more revenue and saves time
De Catering Compagnon caters for business and private clients, led by Carina Dekker, from quote to delivery. We spoke to Carina about how she digitised the way she works.
Choosing efficiency
For Carina, the search for a new tool started with a clear need: going digital. “We wanted to get rid of loose documents and Excel lists. Everything needed to become clearer, more professional and ready to grow,” she says.
The choice for Catermonkey came from that need. “We looked into it thoroughly and quickly saw the added value: from quote to invoice, all in one flow.”
One system for everything
The Catering Compagnon uses Catermonkey every day to draw up quotes, order overviews, run sheets and invoices. “It's clear and it saves us time,” says Carina. “Before, we did everything in Word, that was all manual work. Now it just flows through.”
That time saved makes room for what really counts: attention for the customer. “Because the admin side runs more smoothly, we can focus more on the substance and the guest experience.”
A more professional face to the world
According to Carina, Catermonkey also affects how the business comes across. “The quotes have become more visually appealing and clearer. That helps convince customers, and yes, it brings in more revenue for us.”
The combination of efficiency, overview and appearance makes the system indispensable, in her view. “It's really during busy periods that you notice just how much difference it makes.”
Always developing
Carina is also looking ahead. “It would be handy if, for bigger orders, you could automatically account for splitting tasks over several days,” she says. “But I know the Catermonkey team keeps developing things, and that's nice to see.”
Just do it
Her advice to other caterers? “Go and try it,” says Carina. “It gives you so much extra time, overview and quality. After that, you won't want to go back.”