No longer losing half the day to admin at barbecue restaurant De Mallemok

De Mallemok is a barbecue restaurant in a town farmhouse in Sloten, Friesland, that also takes catering jobs. The menu has ribs, burgers and vegetarian dishes. We spoke to Martude and Anna about running the restaurant and the catering side by side.

BBQ with character

De Mallemok isn't just a restaurant. It's a place where hearty ribs, juicy burgers and surprising vegetarian dishes are the norm. “Barbecue is in our DNA here,” says Martude. And you can taste that in everything: the atmosphere, the presentation, and the pace the requests come in at.

Quotes in no time

The request form on the website is connected straight to Catermonkey. “That means customers can send through what they want right away. We only fill in what's missing, check it, and send it off,” Anna explains. “Sometimes we still call to sort out details, but often those requests are so complete that it takes us next to no time at all.”

One source everyone trusts

Catermonkey is the one central point in day to day work. “We use the orders overview, equipment and purchasing lists, and the weekly schedule. And we don't print anything at all anymore,” says Martude. “Everyone just pulls the info from Catermonkey, and that works really efficiently.”

Time saved on every front

It's not only the kitchen that runs smoothly. Admin has come on leaps and bounds too. “We're working on linking invoicing straight to Exact. That should save us around 75% of the time it takes now.” And they already feel the difference: “We're saving at least half the time on sales and admin.”

“Customers basically put together their own quote already. We just check it over. That's much faster than before.”

A flying start, and it only got better from there

Working with Catermonkey was a success from day one. “Everything depends on a good start,” says Martude. “But after that you'll never want to go without it.” They're just as enthusiastic about the support: “The customer success team responds super fast. If you make good use of that, it moves you forward enormously.”

Want to see what comes off Mallemok's barbecue? Check it out here!