Reactivate dormant customers before they forget you
One automated list shows every customer who hasn't ordered in months
Your best repeat customers stop ordering. You don't notice until someone asks. By then, they've moved on.
In short
- Automatic list of customers inactive for N months
- Sort by customer code or blocked period start date
- See blocked period reason (vacation, budget, permanent suspension)
- Click customer name to open full contact record
- Export the list to plan targeted campaigns
Catermonkey flags customers who haven't placed an order in a period you define. The list shows their last order date, contact details, and whether they've permanently suspended meal service or set a temporary blocked period. Sort by customer code or suspension date to prioritise outreach.
You see the reason each customer stopped ordering, vacation, budget freeze, permanent closure. Use that context to decide who deserves a phone call and who to leave alone.
Reach out while your catering is still top of mind. A quick check-in wins back customers who were simply busy or forgot to re-order.
Who benefits
Business owner
Spot revenue leaks before they become permanent losses.
Sales / account manager
Turn your follow-up list into a systematic pipeline instead of guesswork.
Accounting
Identify at-risk revenue streams early enough to adjust cash-flow forecasts.
Want to see this in your own account?
Try it free