Answers Kitchen and purchasing
Food trucks: which kitchen tools are best?
A till that works offline, stock management that prevents waste, and one place to take orders.
The best kitchen tools for food trucks combine a till system, stock management and an ordering app in one package. What you need most is a mobile till system that works offline, stock management software that prevents waste, and an ordering system customers can use without any explanation. That way you work faster during busy spells and your admin stays easy to follow.
Which digital tools do you actually need as a food truck owner?
As a food truck owner, you need three basic digital tools: a mobile till system, stock management software and an ordering app. Those three carry your day and decide how smoothly your food truck runs when it's busy.
The till system comes first, because without a reliable way to take payments you don't turn over any revenue. Choose a system that handles card payments and contactless, and that keeps working when your internet connection drops.
Stock management software tracks what you've still got and what you need to buy in. That stops you finding out mid-lunch rush that you're out of bread rolls. The software warns you in time and helps you plan your purchasing.
An ordering app or digital menu system speeds up ordering. Customers put together their own order, which cuts waiting time and reduces mistakes. That's especially valuable at peak hours, when every minute counts.
How do you choose the right till system for your food truck?
The best till system for your food truck works offline and online, handles all common payment methods and talks to your other software. Staying functional offline isn't a nice-to-have, it's a requirement: in a mobile kitchen your internet connection isn't always stable.
Watch for these points when choosing a till system. It needs to support card payments, contactless and phone payments such as Apple Pay and Google Pay. Customers expect those options, and you lose sales if you don't offer them.
A connection with your other software saves you a lot of manual work. When your till system automatically passes on what's been sold to your stock management and your bookkeeping, you don't have to enter anything twice. That saves mistakes and time you'd rather spend in the kitchen.
Also think about service during busy spells. The system should start up fast, have big buttons and no menus you have to click through while a queue of customers is waiting.
Why is stock management so important for food trucks?
Stock management in a food truck is much harder than in an ordinary kitchen, because you've got little storage space and you can't just pop to the wholesaler when something runs out. Digital tools track exactly what you have and when you need to reorder.
The limited space in your food truck means every square centimetre counts. You can't just stock up on extra supplies the way a restaurant can. So you need to know exactly how much of each ingredient you need for the day or week ahead.
Food waste costs you money directly. Stock management software warns you when products are close to their use-by date, so you can still use them or sell them at a discount. It also helps you decide your menu based on what you've still got in stock.
Having the system work out your purchasing itself is a big advantage of modern stock management software. You enter your recipes once and the system works out what you need to buy for a given number of portions. That way you buy neither too much nor too little.
Which ordering systems work best for food trucks?
The best ordering systems for food trucks are simple for customers and fast for your team. QR-code menus, ordering apps and digital menu boards work best, because customers put together their own order without you having to answer constant questions.
QR-code menus have become popular because customers use their phone to view the menu and order. That works well for food trucks, since you don't have to maintain menu cards that get dirty or blow away. Customers scan the code, browse the menu and order straight away.
Your own ordering app can do more, but it also asks for more investment. Customers can order ahead, save their regular dishes and pay before they reach your truck. That speeds up service considerably during busy spells.
Systems that combine ordering, payment and kitchen lists bring the most calm. As soon as a customer orders, the order appears on your kitchen screen and the payment is already processed. Your team just has to prepare and hand it over.
How do you help customers order faster during busy spells?
At peak hours, you help customers order faster with advance ordering, clear digital menus and a fixed set-up in the truck. The goal is shorter waits and more customers per hour, without service suffering.
Advance ordering is your best friend during busy lunch hours. Customers order through an app or your website before they come to your location. They get a time slot and pick up their order then. That prevents long queues and spreads the rush over the hour.
Digital menu boards you can update quickly also help enormously. If a dish sells out, you pull it off the board straight away, so nobody waits ten minutes only to be told there's none left. You can also put your best-selling dishes at the top to speed up the choice.
It also helps if your team knows exactly who does what once it gets busy. Digital kitchen lists show the order in which orders came in and which dishes go first. That prevents chaos and makes sure nobody waits too long.
What does kitchen software for food trucks cost?
Kitchen software for food trucks costs on average €50 to €200 per month, depending on what you need. Till systems start around €30 per month, while complete all-in-one packages can cost up to €300 per month.
A monthly subscription is the most common form. Basic till systems cost €30-60 per month, stock management software €20-50 per month and ordering apps €25-75 per month. Buy those separately and you'll quickly be looking at €75-185 per month in total costs.
All-in-one packages are often cheaper than separate systems. You pay €80-200 per month, but get a till system, stock management, ordering app and often bookkeeping features all in one. That saves money, and also the headache of separate systems that don't talk to each other.
Watch out for hidden costs: transaction fees per payment, costs for extra staff on the system, set-up costs and helpdesk fees. Some providers charge 1-3% transaction fees per payment, which on a turnover of €5,000 a month quickly adds up to €50-150 extra. Always ask for the total monthly amount including all surcharges.
What you put into good kitchen software, you usually earn back in time and fewer mistakes. Save 2-3 hours a day on admin and waste 10% less in ingredients, and you've already covered the monthly cost. On top of that, you serve more customers in the same time, which lifts your revenue.
Choose software that grows with you. Start with what you need now and expand later as your food truck grows. Most providers have packages you can move between without replacing the whole system.
Separate systems or everything from one provider?
With separate systems you pick the best option for each part: the sharpest till system, the handiest stock management software. The downside is you have to connect them together, and every connection is a place where something can break.
With one provider, not every part is the best on the market, but everything talks to each other automatically. An order that comes in books the stock off straight away and shows up in your revenue figures immediately. For a food truck with one or two staff, that usually weighs heavier.
If you run several trucks or have a fixed kitchen behind it, the trade-off is different. Then what counts most is whether the system can report per location, so you can see which truck makes money where.
Frequently asked questions
Which tools do I actually need as a food truck to get started?
Three things: a mobile till system that works offline, a way to track your stock, and something customers can order through. The rest can wait. Start with the till system, because without payments you don't turn over any revenue.
What do the tools for a food truck cost together per month?
Bought separately, you're looking at €75-185 per month for a till system, stock management and ordering app together. An all-in-one package costs €80-200 per month. On top of that, count on 1-3% transaction fees per payment.
Can I start with cheap tools and expand later?
Yes, most providers have packages you can switch between. Start with a simple till system at €30-60 a month and add stock management and an ordering app later. Just bear in mind that switching to a different provider later costs more work than choosing software that grows with you from the start.
Which tools do you use for stock management in a food truck?
Software that knows your recipes and works out your purchasing from them. You enter once what goes into each dish, and the system works out per day what you need to bring. That works better than a list on your phone, because it also tracks what's left over afterwards.
What happens if my internet drops during a busy lunch?
A good till system works offline and sends everything through once the connection is back. Payments and orders are stored on the device itself in the meantime. Check before you buy that the till system genuinely does this, because in a food truck the connection drops sooner or later.
How do I stop customers waiting too long during technical problems?
Make sure you have a plan B ready: a mobile hotspot for internet problems, a spare phone or tablet for if your main device crashes, and a way to take payments by hand. Practise this with your team, so sales keep going while you fix the problem.
Which payment methods should I support at a minimum?
At a minimum, card payments, contactless (NFC), Apple Pay, Google Pay and preferably also iDEAL for Dutch customers. Cash is used less and less, so put the emphasis on digital payments. Around 80% of your customers want to pay digitally.
How do I connect my till system to my bookkeeping?
Most modern till systems send their revenue through automatically to well-known accounting packages such as Exact, AFAS or Moneybird. Choose a till system that connects to the package you already use, or take one system that has bookkeeping built in, so you never enter anything twice.
Is a till system compulsory for my food truck?
In the Netherlands, you need to be able to take digital payments and keep track of your sales in a way that meets tax rules. Your till system needs to record every transaction and be able to supply them to the Belastingdienst, the Dutch tax authority. A cash book you fill in by hand is no longer enough.
How do I train my staff to use the new tools?
Have one person get to know the system well first, then have them train the rest. Use quiet moments to practise, and let new staff watch first before they work the till themselves. Most systems have a practice mode where you can work without real transactions. Allow half a day per person.
Catermonkey is built for the side of the work that comes before the truck: turning an enquiry for a festival or company party into a price, making a quote from it and pulling your purchasing list and kitchen prep list out of that. For the walk-up sales at the hatch, you keep using your till system. For questions, you can always get in touch.
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