Krop & Kool handles everything in one place
Krop & Kool is a catering business with both feet in the real world, flexible and tied to the seasons, always shaped around what the customer wants. Guido leads a team that takes on all kinds of jobs, from intimate dinners to company events with hundreds of guests. Taste and structure matter, and so does the personal touch. In a trade where no two days are the same, Guido looked for ways to organise the work behind the scenes as carefully as what ends up on the plate.
A platform that sticks with you
Guido's first contact with Catermonkey was through a Google ad. “After that I kept an eye on it, hesitated for a long time, and finally decided to go for it after a phone call with Maty,” he says. A decision he hasn't regretted for a second.
Everything in one place, clear and easy to follow
What tipped the scales? “The connection of an online tool, with ordering built in and a direct view of the catalogue and calendar.” The system gives the team structure, and it's easy for colleagues to use too. “The best part is that once it's set up properly, everything works clearly and easily. And the support team makes sure I stay a customer.”
Working with less hassle
Catermonkey has changed the way Krop & Kool works day to day. “Easy quotes, more structure, handing things off to colleagues, great contact, and the order module: it all helps.”
They mainly use the calendar and the quote tool. “It's great having all new contacts come in and get managed in one place.”
Better contact, less time lost
What does it deliver? “Everything above, plus fewer dead-end requests from people who just want a quote to compare caterers.” Thanks to Catermonkey, Krop & Kool saves time, and works more purposefully too.
AI as the next step?
Guido is looking ahead too. His wish for the next feature: “An AI assistant that puts together a quote with a potential customer, right there in the chat.” That would raise the bar another notch.
Don't wait, just do it
His advice to others is simple: “Every day you wait is really a waste of your time!”