Better overview and improved processes at M4Events

M4Events & Catering is an all-round party caterer that handles events both large and medium-sized, often working alongside other professionals. Their strength is handling everything from company parties and walking dinners to large-scale events, without losing reliability. We talked to the team about how they keep their work running smoothly.

Growing along with the industry

M4Events & Catering specialises in large-scale events, where coordination and timing are everything. “We often work with several parties at once. That means everyone needs to know what happens when, and the admin can't slow us down,” they say.

Choosing Catermonkey came from wanting to work in a more professional way and automate more of the process. “We wanted to lose less time to loose paperwork and get a better grip on our process.”

One system, better overview

Today they use Catermonkey for almost everything: from requests and quotes to staff planning and invoicing. “The orders overview is a core feature for us. We see straight away what's going on, who's where, and what still needs doing.”

They also see the quote tool as a real asset. “It's quick and professional. Customers know straight away where they stand, and we keep the overview.”

Fewer mistakes, faster turnaround

With everything centralised, communication inside the team flows a lot better. “Things used to slip through the cracks between request and delivery. Now we have one place everyone trusts, and that makes our work more reliable.”

The time saved is significant. “We create quotes faster, switch between projects more easily, and have more room for the details that make the difference.”

Room to improve

There are still wishes for the future. “An AI assistant that can think along with customers while they're making a request, that would be a next step. Or closer connections with our other systems, like accounting or stock management.”

Every day you wait is a missed opportunity

What would they say to anyone on the fence? “Every day you wait is a day wasted. Really. You work faster and more clearly, and customers notice the difference too.”