Manage every part of an order in one place
Customer details, products, staff, vehicles and status moments, all visible on the same screen
The order screen is your central place for a single order. Open an order and adjust dates, confirm products, assign delivery staff, add kitchen notes or see what changed and when.
In short
- View and edit customer, date, venue, products, staff, vehicles and attachments without switching screens
- Adjust portion sizes, packaging and delivery type for individual products or whole packages
- Set venue-specific start and end times for orders with multiple addresses or events with early setup
- Check the activity log to see who changed what: status updates, product changes, invoices sent, all timestamped
- Attach files (floor plans, contracts, dietary notes) directly to the order
- Assign staff and vehicles; the system flags scheduling conflicts and tracks RSVP responses
Everything about the order on one screen
You open the order screen by clicking an order in your orders list. The screen loads everything about the order: which customer placed it, where and when you're delivering, what you're serving, who's preparing and driving, any special requests, and the full activity log.
Edit directly, everything logged
Every field is editable right there. Change the event date, reassign the account manager, swap one product for another, adjust portion sizes or packaging. Attach files: floor plans, signed contracts, dietary overviews. The activity log records who changed what and when, so you can trace every change back to a person and a time.
Multiple venues in one order
Location management supports orders with multiple addresses. Set separate start and end times for each venue if the setup team arrives early or breakdown takes longer. If a customer hasn't chosen a venue yet, leave that field blank and fill it in once they confirm.
Staff and vehicles
Staffing needs and vehicle assignment have their own tabs, but belong to the same order. Schedule your cooks and drivers, track RSVP status and flag scheduling conflicts. Once you're ready to produce, the information flows straight through to your preparation lists and delivery routes.
Parts
These 5 parts live inside it. Each has its own page.
What your team does with it
Event staff
Check the setup and breakdown times for each venue. The order screen shows separate start and end timestamps when the event spans multiple venues.
Driver
Confirm your assigned vehicle and route. If the venue has specific start and end times, you'll find them on the order screen.
Head chef
See the customer's dietary notes and attached allergen lists without leaving the order screen.
Want to see this working in your own account?
Try for free